MATCH GUIDE | What you need to know ahead of 'Hell is Real' vs. FC Cincinnati

The Crew is back for the first Hell Is Real match vs. FC Cincinnati in Lower.com Field history!

Fans are encouraged to take part in Friday's March To The Match — beginning in the Short North at 5:20 pm, with the main rally point at Battelle Plaza at 5:45 p.m.
The Southeast Plaza will be open for ticketed guests at 4:30 p.m. - with gates to Lower.com Field opening at 5:00 p.m.
The Crew's Special Olympics Team Ohio athletes will be signing autographs for Crew supporters at the Battelle Plaza at 5:20 p.m., before the March leaves for Lower.com Field.
Pick up a Sherwin-Williams Yellow Paint Chip card at Guest Services prior to the match! Hold up the paint chip card when the opponent receives a yellow card.
Season Ticket Members: pick up your 2021 gift, a 2020 MLS Cup Replica Ring, at the Southeast Plaza behind the team shop after the 80th minute. Use your ticket pulled up on your account manager to scan - one ring per account.

Masks are encouraged

We encourage everyone to seek reliable information on the COVID-19 vaccine. As our healthcare partners at OhioHealth have shared, the vaccine is the single best way to combat the pandemic and is critical to keeping our team, our families, and our entire Central Ohio community as safe as possible.

Prior to Arrival

Be sure to arrive early to take in the unique experience at Lower.com Field! There are a number of features that allow for a seamless arrival at the stadium:

Know Before You Go

Review the Know Before You Go resource page to know what to expect on matchday at Lower.com Field.

Matchday Homepage

View the centralized resource for additional matchday topics, including ingress, parking, mobile ticketing, maps, and more.

A-Z Guide

For a detailed list of matchday- or stadium-related information, refer to the A-Z Guide.

Arrival

Review our Transportation & Parking page for information on all the ways to get to and from Lower.com Field on matchday.
Rideshare & Biking Map
Reserve Parking Prior to Arrival
Parking Lot Map
Ingress Routes Map
View Map for ADA-compliant Shuttle Map

Bag Policy

No bags are allowed into Lower.com Field with the exception of: diaper bags, medical bags, and bags smaller than 5"x8"x1".
View the Bag Policy page for more information.

Express Entry

Fans can sign up for Free Express Entry before the match. There is a dedicated Express Entry lane located at each gate.

Mobile Ticketing

All tickets for the match are available through mobile devices; please download your ticket in advance. The easiest place to access your mobile tickets is through the official Columbus Crew App.
View the mobile ticketing page.

Ticket Scanning

No more long waits to get your ticket scanned! Scan your own ticket(s) at the Axess turnstiles, similar to what you see at the airport.
For more information, view the Mobile Ticketing page.

In-Stadium

Free Stadium WiFi

Connect to the stadium's free WiFi on your phone for a faster mobile connection (Name: Stadium WiFi)

Cash2Card Kiosks

Lower.com Field is a cashless stadium. Cash2Card kiosks are located throughout the stadium.

Concessions

For Friday's match, Lower.com Field will offer its full slate of food & beverage options. View a full list of food vendors here.
Paddy Wagon and Holy Crapes food trucks will be available on the southeast plaza, as well as 1,400 first-come, first-serve ice cream samples provided by UDF!

Crew Shop

The new Crew Shop at Lower.com Field is now open! Visit the shop on matchday or shop online to see the Inaugural Stadium Jersey, Columbus Collection, and more.
The Crew Shop will close three hours prior to kick on matchday, and open again for ticketed guests when Lower.com Field gates open.
View Crew Shop hours of operation.

Terrace Seating

The Upper Terrace and Lower Terrace located on the north end of the stadium above the Nordecke Supporters' Section are reserved for group sales events this match.